Rental Agreement

Below is the Padre Island Rental Guests Rental Agreement. We ask you please read it carefully. Should you have any questions do not hesitate to Contact Us.

Padre Island Rentals

Guests Rental Agreement

We look forward to having you stay at one of the many fine properties offered by Padre Island Rentals. Please carefully read the terms and conditions below. By making this reservation and paying either the full rental fee or down payment you are agreeing to abide by these terms and conditions.

Parties to this Agreement
Padre Island Rentals is the Rental Agent and the name on the reservation is the Guest. This agreement is between the Rental Agent and the Guest. The Guest is responsible for all persons staying in the rented property. A list of all guests staying in the property is required at check-in. This agreement cannot be assigned to another person or guest.

Property Identity and Dates
Your reservation is for a particular home or condominium. Please review the arrival and departure dates and information about the property carefully.

Who Can Rent
The Guest represents they are a family group as defined by federal fair housing laws. The Rental Agent rents to family groups only. However, some units will allow unchaperoned student or young adult groups, assuming prior arrangements have been made. Those exceptions are only valid if noted in writing on the front of your confirmation.

Number of Guests – Occupancy Limits
Your reservation is for a specific number of Guests. The maximum occupancy for the property you have rented is clearly stated on your reservation receipt. Local civic and Home Owner Association regulations restrict the number of Guests allowed to stay in condominium properties. The properties rented through Padre Island Rentals and its facilities are for the use of registered guests only and cannot be used for parties, dinners, family re-unions, or other gatherings including persons just visiting for the day that would cause the occupancy limits to be exceeded.

Wrist Bands
A number of condominium properties now require the wearing of wrist bands in order to access the property. There cost of wrist bands has been added to your rental fees. The maximum occupancy of each unit determines the number of wrist bands that may be distributed or sold to Guests. Guests agree to wear the designated wrist band at all times during their stay. Each person issued a wrist band must sign for receipt of the wrist band at check-in. A replacement fee of $50 will charged for lost wrist bands.

Automobiles and Parking
Parking at most properties is limited. Many properties have space for only one car per condominium unit. Additional cars will need to be parked outside of designated property parking areas. Padre Island Rentals online property information page will tell you how many cars are allowed with the reservation. The online property information will also indicate if additional parking is available for a fee. Most properties do not offer RV, trailer, or boat parking. In many cases, when you arrive at Padre Island Rentals to pick up keys, a parking pass will be issued for each of the vehicles allowed to park in condominium parking areas.

Cancellation Policies
For Typical Vacation Rental Stays – The Rental Agent requires a 45-day Notice of Cancellation for the Guest to receive a refund of rental payments. The Guest refund will be less a $125.00 administrative fee. The Reservation Fee collected when the reservation was made is not refundable.

For Stays of More Than 30 Days – The holding fees for stays of more than 30 days are non-refundable.

For Spring Break Reservations – Spring Break reservation fees are non-refundable.

If a reservation is made for an Arrival Date less than 45 days away, the Guest may cancel the reservation without penalty if done within 24 hours of making the reservation.

Changes in a reservation such as shortening a stay or transferring to another property are considered a cancellation. The Rental Agent strictly adheres to this Cancellation Policy. Please notify us immediately of cancellation.

Travel Insurance
Because incidents necessitating cancellation can occur the Rental Agent offers Travel Insurance through Red Sky Travel Insurance. Red Sky is a third party insurance agency. Claims for canceled trips are made directly to Red Sky. The Sun Trip Preserver offered through Red Sky Insurance reimburses guest’s vacation investment when their vacation is interrupted or cancelled due to covered unforeseen events like sickness, accidental injury, jury duty, natural disaster, traffic accident, military leave revocation, job loss, road closure, mandatory evacuation due to a hurricane and more.

For reservation made more than 45 days ahead of an Arrival Date, travel insurance must be purchased at the time of the reservation. You have 10 days after the purchase to change your mind, and receive a refund of the premium, as long as the Arrival Date is still more than 45 days away. For reservations made more than 45 days in advance of an Arrival Date, travel insurance cannot be subsequently purchased.

If you are making a reservation less than 45 days from your Arrival Date and decide to purchase travel insurance the insurance premium is due with your rental down payment and is not cancel-able nor refundable.

Hurricane Evacuation
Should the Township of South Padre Island issue a Mandatory Evacuation order the Rental Agent is under no obligation to refund any unused portion of the Guests rental fee. For that reason, the Rental Agent strongly encourages the Guest to purchase Travel Insurance.

Check-in Time
Check-in time is after 4 p.m. on the day of your arrival at the Padre Island Rentals office. The Padre Island Rentals office is located 3100 Padre Blvd., on the corner of Kingfish and Padre Blvd., 1¾ miles north of the bridge on the right hand side of the road, one block north of the IGA (Blue Marlin) Supermarket. Our Front Desk is open 24 hours a day. Occasional check-in delays may occur during times of heavy departure and our staff will assist you during these times to make you as comfortable as possible.

Keys
At Check-in we will gladly issue a maximum of four keys per reservation. All keys must be returned to our rental office at Departure. There will be a $30.00 charge for each key not returned.

Housekeeping and Other Services
Your property will be cleaned, with fresh linens and beds made before your arrival. You understand that no housekeeping services will be performed during your stay, unless requested.  Guest may bring soiled bath towels and bed linens for exchange to the Padre Island Rentals central office. The towel and linen exchange is located on the east side (beach side) of the building, and is open between the hours of 11am and 3pm daily. Towels are exchanged for free. There is a $.50 per sheet fee for linens.

Maid services, delivery of fresh linens, or rental equipment such as baby cribs, and high chairs are all available by contacting our 24-hour front desk. Addition fees do apply. Towel and linen delivery can be arranged at our front desk upon arrival or by calling us at 800-926-6926. The towel delivery charge is $15.00.

What You Will Find at the Property
Beds will be made with sheets and pillows. If the property you are renting is equipped with a sofa-sleeper and you plan on using it, please let us know when you check-in. Our reception desk will give you sheets for the sofa-sleeper.

Bathrooms are supplied with towels and are ready for your arrival. You will also find a small wrapped bar of hand soap and a wrapped roll of toilet tissue. For information on beach and pool towels see “Items You Might Like to Bring” below.

Kitchens are equipped for most standard cooking needs. For cleaning up after meals you will find a 3 oz. bottle of dish washing liquid (refillable at are our central linen exchange), 2 automatic dishwasher tablets (if the property has a dishwasher), a wrapped cello dish sponge or dish rag, plus 1 or 2 tea towels. Other important items you will find in the kitchen include 1 roll of paper towels, coffee filters and 2 plastic trash bags.

We hope you don’t need them but you will also find a broom and dustpan, and a sponge mop or equivalent. Some properties also have vacuum cleaners.

Items You Might Like to Bring

        • Condiments and spices, including salt and pepper,
        • Coffee, plus what you like to put in it,
        • Additional soaps, shampoos, paper towels and toilet tissue,
        • Beach and pool towels, and all the important items for a day in the sun.

See our website for more information on how to best enjoy South Padre Island beaches. The FAQ section of our website answers lots of questions, including more complete information about what to expect as you stay in one of the great properties managed by Padre Island Rentals.

Departure
Checkout time is prior to 11 a.m. at the Padre Island Rentals office. There will be a fee for late departures. There are no refunds for early departures. We suspect you will not want to leave but we need time to prepare for the property for incoming Guests. Please perform the following tasks before departure:

        • Place all trash in the outside dumpster or trash shoots,
        • Place dishes in dishwasher, and
        • Lock all doors and windows. Thank You!

Condition of Property
We have tried to describe the property and its furnishings as accurately as possible. However, sometimes an owner will remodel or redecorate a property after the information has been published. We also make every effort to keep each property and its equipment in good working order, and to make repairs as soon as possible when we are notified of a problem. No refund, or rate adjustment will be made for mechanical failures, such as air conditioning, television or appliances.

Refundable Accidental Damage Deposit

When making a reservation you have the option of paying an Accidental Damage Deposit Waiver or paying a full Accidental Damage Deposit. If you choose to pay the full Accidental Damage Deposit, the deposit can be refunded upon departure between the hours of 9 AM and 5 PM after your rental property has been inspected. Please allow us about 1 hour to perform the inspection. If you are unable to wait, or if you checkout before 9 am, our accounting office will mail you the refund check with-in 10 days.

Property Damage
Under no circumstances does an Accidental Damage Deposit or Deposit Waiver release any Guest or any member of their party from proper maintenance of the property. The Guest agrees to:

      1. Keep the property and any common areas clean and free of debris,
      1. Dispose of all garbage, and other waste to designated areas,
      1. Not deliberately destroy, deface or remove any part of the property,
      1. Render inoperable the smoke detector provided by the Owner, or knowingly permit any person to do so,
      1. Be responsible for any damage caused by pets,
      1. Comply with all obligations imposed upon the Guest by current applicable Home Owner Association and housing codes,

Should any damage occur it is the responsibility of the Guest to notify the Rental Agent as soon as practical but no later than Check-Out. Should any damage occur creating an unsafe condition or jeopardize the safety of Guests, the Rental Agent should be notified immediately.

Unavailability
Occasionally a property which has been reserved will not be available because of damage to the property, because the property has been sold, or for other reasons beyond control of the Rental Agent. If such an incident occurs the Rental Agent will substitute comparable accommodations and notify you by phone or email of the change. If comparable accommodations are not available, you will have the option of selecting from available properties at the published rate or receiving a complete refund of your reservation advance payment.

Construction
When you take a stroll around South Padre Island you’ll notice that we’re still growing as a community. Many new properties are under construction. There may be some noise if your property is close to a construction site. All construction crews at South Padre Island are well mannered, and work doesn’t begin before 7 a.m. during the week, 9 a.m. on Saturday and almost never on Sunday. If you have problems, please let us know and we’ll ask the contractors to be more considerate. Unfortunately, we cannot offer refunds or moves in the event of construction noise.

Internet
Some of our properties offer Internet access. Please check the web page of the property that you have rented to verify availability. Some common areas in condominium complexes may offer WiFi access.

Pet Dogs
If you need to bring a pet along, we can assist you in finding a kennel. Select properties allow small dogs, and only by separate arrangement with the Rental Agent. Should we discover a pet in the accommodations, you will be charged a fee for pest control, a deep clean, and an additional day’s rent which, when combined, usually amounts to $500.

Smoking

ALL of our properties are designated as non-smoking accommodations. No smoking is permitted anywhere inside of the homes and condominiums, nor is it permitted on the balcony. Should anyone in your group smoke, please have them do so outside of the property. Again, there is an additional fee of $500 for cleaning and damages for those guests found to have smoked in any of our properties.

Lost and Found
Although we cannot be held responsible for items left behind, we do make every effort to locate and return forgotten items to you. Please Contact Us to make arrangements for the return of located lost items. There is an additional $25 handling fee, plus shipping cost.

Indemnification and Limits of Liability
This property is privately owned. The Rental Agent reserves the right to refuse service to anyone, and enter to inspect the property at any reasonable time. The Rental Agent will not be responsible for accidents or injuries to Guests for loss of money, jewelry, or valuables of any kind including theft or vandalism of vehicles. Guest agrees to indemnify and hold Owner and Rental Agent harmless from any and all cost, expense, attorney’s fees, liabilities, damages or claims for damages, including but not limited to, those arising out of any injury or death to any persons or loss or damage to any property relating to the rental of the Property. Neither Owner nor Rental Agent shall be liable for any errors of judgment or for any mistake of fact or law or for any loss caused by Owner or Rental Agent’s own negligence, In the event of negligent Guest damages, liability is not limited to the security deposit.